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What's an "analyzed account"?
Any Instagram account Parchmate tracks for you — your brand accounts, competitors, or inspiration accounts you're studying. Example: Creator plan (4 analyzed accounts) = your Instagram + 3 competitors you're researching.
What's the difference between a workspace and an analyzed account?
- Workspaces = free folders for organizing brands (unlimited - Analyzed accounts = Instagram accounts we actively track (limited by your plan) You might create 10 workspaces but only connect Instagram to 5 of them, saving room to analyze competitors.
What do AI credits do?
Credits power the AI features: analyzing posts, breaking down competitors, repurposing content, chat conversations, and generating reports. Your plan includes monthly credits that reset each month. Viewing analytics doesn't use credits.
What if I run out of AI credits?
You can wait until they reset next month, buy a one-time credit pack, or upgrade your plan. Your data stays accessible — you just can't run new AI tasks until you have more credits.
Can I add more seats or accounts without upgrading my whole plan?
Yes! Add exactly what you need: - Extra team members: +$12/seat/month - More accounts to analyze: +8 accounts for $16/month
Have more questions?
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