Last Updated: August 8th, 2024
Privacy Policy
Parchmate LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online app to manage social media accounts. By using our service, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following personal data to provide and improve our services:Personal Information: Name, email address, phone number, business information.Payment Information: Credit card details and billing address, collected via Stripe.Device Information: IP address, browser type, and operating system.Usage Data: Information about how you interact with our app.Cookies and Tracking: We use cookies for marketing analytics and website functionality.
2. How We Collect Information
We collect data through:
Online Forms: When you sign up or update your account.
Third-Party Services: From partners like Stripe, Meta, and Canva.
Cookies: For tracking user activity on our website.
3. How We Use Your Information
Your information is used to:
Provide and manage our services.
Process payments and manage subscriptions.
Communicate with you regarding your account or services.
Conduct marketing and promotional activities.
Improve our services and user experience.
4. Sharing Your Information
We share your data with trusted third parties to support our operations:
Stripe: For payment processing.
Meta: For social media integrations.
Canva: For content creation and management.
5. Data Storage and Security
Your data is stored on AWS cloud servers, and we implement industry-standard security measures to protect your information. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
Access and review your personal data.
Request modifications to your data.
Request deletion of your data by contacting us at support@parchmate.com.
7. Cookies and Tracking Technologies
We use cookies to:
Analyze user behavior and enhance website functionality.
Conduct marketing and promotional activities.
You can manage cookie settings through your browser, but disabling cookies may affect the functionality of our services.
8. Children’s Privacy
Our services are not directed towards children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. International Compliance
Our services are not specifically designed for international users, and we do not currently comply with international privacy regulations such as the GDPR.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will notify you by email. Please review the policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at support@parchmate.com.
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